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What is Lean Six Sigma ?

Lean Six Sigma can be best described as a rigorous way of thinking and working to improve processes. It is about having the right focus on what to improve by selecting projects which link to the business objectives. And then execute these projects fast.

Some more additional sentences about what Lean sigma is, are: 
• A business strategy with focus on the customer
• A tool to improve processes:
        - Reduce waste (non-value added activities)
        - Improve quality
        - Reduce costs
        - Reduce cycle and lead times
• Problem solving via process thinking
• A vehicle to engage all employees with improvements of an organisation
• A new company culture. 



The Methodology

Lean Six Sigma uses a problem solving methodology with 5 phases; Define, Measure, Analyse, Improve and Control. Every phase contains several steps with each a set of different tools to use.


Where can Lean Six Sigma be applied?

Some examples where Lean Six Sigma is successfully applied:
        • Customer satisfactionImprove account opening process
        • Reduction lead time of overdue invoices
        • Reduction lead times/ on time delivery
        • Quality improvement of products/services
        • Reduction/elimination of production stops
        • Reduction change over times
        • Inventory management
        • Improvement new hiring (employees) process
        • Sales force effectivity

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